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Returns & Exchanges

Due to the perishable nature of our frozen pizza bites, we cannot accept physical returns, but we are committed to ensuring you are 100% satisfied with your order. If your snacks arrived damaged or didn't meet your expectations, our team will work quickly to make it right with a refund or replacement.

Return Process

  • 1.
    Inspect Your Shipment

    Upon delivery, please check your package to ensure the dry ice has kept your pizza bites frozen and the seals are intact.

  • 2.
    Capture Proof

    If there is an issue with the quality or condition of your order, please take a clear photo of the product and the shipping label.

  • 3.
    Contact Support

    Email our team within 7 days of delivery with your order number and the photos to initiate a claim for a refund or reshipment.

  • 4.
    Resolution Process

    Our team will review your request within 48 hours and process a credit to your original payment method or ship out a fresh batch.